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Frequently Asked
Questions

Check below for the answers to some of our most commonly asked questions:

General Questions:

What is Scam GuardDog?

Scam GuardDog is a comprehensive anti-scam solution that helps protect you from all types of scams and fraud attempts across multiple platforms.

How does Scam GuardDog work?

Scam GuardDog uses advanced machine learning algorithms and scam pattern recognition to analyze texts, emails, social media messages, documents, and URLs for potential scams. It then provides an assessment of whether the content is likely a scam or not.

What platforms is Scam GuardDog available on?

Scam GuardDog is available as a mobile app for Android and iOS, as well as a web-based application that you can access from any device with an internet connection.

How secure is my data with Scam GuardDog?

We take data security and privacy very seriously. You only share data that you approve with Scam GuardDog. All user data is encrypted in transit and at rest, and we follow strict security protocols to protect your information.

Functionality Questions:

What types of scams can Scam GuardDog detect?

Scam GuardDog can detect a wide range of scams, including phishing attempts, identity theft, romance scams, investment frauds, tech support scams, and many more.

How does the text/message scanning feature work?

Simply take a screenshot of the text or message you want to scan, or copy and paste the content into the app. Scam GuardDog will analyze the text and provide an assessment of whether it is likely a scam or not.

How does the document/mail scanning feature work?

Take a photo of the physical document or mail you want to scan using the app's built-in camera feature. Scam GuardDog will then analyze the content of the document for potential scams or fraudulent offers.

How does the URL scanning feature work?

Enter the URL you want to scan into the app, and Scam GuardDog will analyze the website for potential scams, phishing attempts, or other malicious activities.

How accurate is Scam GuardDog's scam detection?

Our scam detection algorithms are highly accurate, with a success rate of over 95% in identifying known scams. However, we recommend using Scam GuardDog as a tool to supplement your own judgment and caution when dealing with suspicious content.

How accurate is Scam GuardDog's scam detection?

Our scam detection algorithms are highly accurate, with a success rate of over 95% in identifying known scams. However, we recommend using Scam GuardDog as a tool to supplement your own judgment and caution when dealing with suspicious content.

How accurate is Scam GuardDog's scam detection?

Our scam detection algorithms are highly accurate, with a success rate of over 95% in identifying known scams. However, we recommend using Scam GuardDog as a tool to supplement your own judgment and caution when dealing with suspicious content.

Does Scam GuardDog work for scams in different languages?

Yes, Scam GuardDog currently supports scam detection in multiple languages, including English, Spanish, French, German, and Mandarin Chinese. We are continuously expanding our language support.

Pricing and Plans:

What are the different pricing plans offered by Scam GuardDog?

We offer three pricing plans: Standard, Pro, and Concierge.

What features are included in the Standard plan?

The Standard plan includes access to the core features of Scam GuardDog, such as text/message scanning, document scanning, and URL scanning.

What additional features does the Pro plan offer?

In addition to the Standard features, the Pro plan includes priority customer support, advanced scam detection capabilities, and integration with other security software.

What does the Concierge plan include?

The Concierge plan is our premium offering, which includes all Pro features, as well as dedicated account management, personalized training, and access to our identity theft monitoring and recovery services.

Can I upgrade or downgrade my plan later?

Yes, you can easily upgrade or downgrade your plan at any time from your account settings.

Are there any discounts or promotions available?

We occasionally offer discounts and promotions for new users or annual subscriptions. Check our website or contact info@scamguarddog.com for the latest offers.

Are there any discounts or promotions available?

We occasionally offer discounts and promotions for new users or annual subscriptions. Check our website or contact info@scamguarddog.com for the latest offers.

Support and Security:

What kind of customer support is available?

We offer email-based support for Standard plan users, and priority phone and chat support for Pro and Concierge plan users depending on which plan they choose.

How do I contact customer support?

Standard plan users can submit a support request through our online portal. Pro and Concierge users can contact support directly via phone or chat.

What are the ID theft monitoring solutions included in higher plans?

Our ID theft monitoring solutions include dark web monitoring for your personal information, credit monitoring, and dedicated support for identity recovery assistance if needed.

How does Scam GuardDog protect my privacy and data?

We use industry-standard encryption and security protocols to protect your data, and we never share or sell your personal information with third parties.

Integration and Compatibility:

Is Scam GuardDog compatible with specific email clients or messaging apps?

Scam GuardDog is compatible with most major email clients and messaging apps, including Gmail, Outlook, WhatsApp, and more. If you can screenshot it, you can scan it with Scam GuardDog.

Can I use Scam GuardDog on multiple devices?

Absolutely! Your Scam GuardDog account can be accessed and used on multiple devices simultaneously, ensuring consistent protection across all your devices.

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