Check below for the answers to some of our most commonly asked questions:
General Questions:
Scam GuardDog is a comprehensive anti-scam solution that helps protect you from all types of scams and fraud attempts across multiple platforms.
Scam GuardDog uses advanced machine learning algorithms and scam pattern recognition to analyze texts, emails, social media messages, documents, and URLs for potential scams. It then provides an assessment of whether the content is likely a scam or not.
Scam GuardDog is available as a mobile app for Android and iOS, as well as a web-based application that you can access from any device with an internet connection.
We take data security and privacy very seriously. You only share data that you approve with Scam GuardDog. All user data is encrypted in transit and at rest, and we follow strict security protocols to protect your information.
Functionality Questions:
Scam GuardDog can detect a wide range of scams, including phishing attempts, identity theft, romance scams, investment frauds, tech support scams, and many more.
Simply take a screenshot of the text or message you want to scan, or copy and paste the content into the app. Scam GuardDog will analyze the text and provide an assessment of whether it is likely a scam or not.
Take a photo of the physical document or mail you want to scan using the app's built-in camera feature. Scam GuardDog will then analyze the content of the document for potential scams or fraudulent offers.
Enter the URL you want to scan into the app, and Scam GuardDog will analyze the website for potential scams, phishing attempts, or other malicious activities.
Our scam detection algorithms are highly accurate, with a success rate of over 95% in identifying known scams. However, we recommend using Scam GuardDog as a tool to supplement your own judgment and caution when dealing with suspicious content.
Our scam detection algorithms are highly accurate, with a success rate of over 95% in identifying known scams. However, we recommend using Scam GuardDog as a tool to supplement your own judgment and caution when dealing with suspicious content.
Our scam detection algorithms are highly accurate, with a success rate of over 95% in identifying known scams. However, we recommend using Scam GuardDog as a tool to supplement your own judgment and caution when dealing with suspicious content.
Yes, Scam GuardDog currently supports scam detection in multiple languages, including English, Spanish, French, German, and Mandarin Chinese. We are continuously expanding our language support.
Pricing and Plans:
We offer three pricing plans: Standard, Pro, and Concierge.
The Standard plan includes access to the core features of Scam GuardDog, such as text/message scanning, document scanning, and URL scanning.
In addition to the Standard features, the Pro plan includes priority customer support, advanced scam detection capabilities, and integration with other security software.
The Concierge plan is our premium offering, which includes all Pro features, as well as dedicated account management, personalized training, and access to our identity theft monitoring and recovery services.
Yes, you can easily upgrade or downgrade your plan at any time from your account settings.
We occasionally offer discounts and promotions for new users or annual subscriptions. Check our website or contact info@scamguarddog.com for the latest offers.
We occasionally offer discounts and promotions for new users or annual subscriptions. Check our website or contact info@scamguarddog.com for the latest offers.
Support and Security:
We offer email-based support for Standard plan users, and priority phone and chat support for Pro and Concierge plan users depending on which plan they choose.
Standard plan users can submit a support request through our online portal. Pro and Concierge users can contact support directly via phone or chat.
Our ID theft monitoring solutions include dark web monitoring for your personal information, credit monitoring, and dedicated support for identity recovery assistance if needed.
We use industry-standard encryption and security protocols to protect your data, and we never share or sell your personal information with third parties.
Integration and Compatibility:
Scam GuardDog is compatible with most major email clients and messaging apps, including Gmail, Outlook, WhatsApp, and more. If you can screenshot it, you can scan it with Scam GuardDog.
Absolutely! Your Scam GuardDog account can be accessed and used on multiple devices simultaneously, ensuring consistent protection across all your devices.
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